Support Blog

We have just found out that a BOGUS EMAIL is being sent to some of our email customers.
The email begins:

Attention!

  On October 16, 2009 server upgrade will take place. Due to this the system may be offline for approximately half an hour.
The changes will concern security, reliability and performance of mail service and the system as a whole. 
For compatibility of your browsers and mail clients with upgraded server software you should run SSl certificates update procedure.
 This procedure is quite simple. All you have to do is just to click the link provided, to save the patch file and then to run it from your computer location. That's all.

The email then provides a link to an executable file.
DO NOT CLICK THAT LINK. EXECUTABLE FILES CAN CAUSE MASSIVE DAMAGE TO YOUR COMPUTER. OR IT MAY BE AN ATTEMPT TO STEAL YOUR PASSWORD. EITHER WAY.-----DO NOT CLICK THAT LINK-----

THAT EMAIL DID NOT COME FROM US.

We are aware of the fact that during the move to our new datacenter, we lost some of the address books in webmail. We will be restoring these shortly. Thank you for your patience.

We are aware of a problem reaching webmail.connectto.net

In the interim, until we fix the problem, you can use webmail.gct21.net

We have just been advised that another attempt is being made to harvest email passwords from our users. THIS REQUEST IS BOGUS AND DOES NOT ORIGINATE HERE. DO NOT RESPOND TO THIS EMAIL!!!!!~!

The text follows

Dear Gct21 Webmail account Owner,

This message is from Gct21 Webmail messaging
center to all Gct21 email account owners.
We are currently upgrading our data base and
e-mail account center .We are deleting all
Gct21 Webmail email account to create more space for new
accounts.

To prevent your account from closing
you will have to update it so that we will know that
it's a present used account. Your response should
be sent to admin manager
Email: contact01@consultant.com

***********************************************
CONFIRM YOUR EMAIL IDENTITY BELOW
Email Username : ......... .....
EMAIL Password : ...............
Date of Birth : ................
Country or Territory : .........
************************************************

Thanks,Gct21. Webmail Team

We have been alerted to the fact that someone is sending emails to our accounts asking them to provide their username and password. The sender of these emails is identified as Jack Preview. Please be aware that these emails are not coming from us. They are simply an attempt to get you to give up your password. DO NOT REPLY TO THESE EMAILS AND DO NOT GIVE YOUR PASSWORD TO ANYONE.

If you have any questions, please call us at 1-800-603-3022